Bots not welcome on attempted registration

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 tjrm (1317)    11 Mar 2024 03:11:27

I sent a dozen or so messages to current and former opponents at another site, suggesting they check out chessconquest. One told me he got a "bots not welcome" message when he tried to register. Assuming he wasn't trying to register with a script, what is his likely issue? He was located in China if that has relevance.

 Yotta (1147)    11 Mar 2024 03:36:20

We use Google’s reCAPTCHA to prevent bots from creating user accounts. New players need need to check a box on the sign up form to indicate they are not a bot, otherwise they will get the bots not allowed message.


guss likes this.

 tjrm (1317)    11 Mar 2024 03:52:19

Thank you for the quick response! I copied it to the player, so I expect he will retry soon.

 tjrm (1317)    12 Mar 2024 13:20:39

After some more back and forth, the individual has written: "When I click register, I can see a line for username, then a line for email, then two lines for a password and confirming password as you, but no recaptcha square." I asked about an add-on or extension for his browser that would suppress the recaptcha, but he says no and that he has tried different browsers.

 Yotta (1147)    14 Mar 2024 03:41:56

We will investigate the issue and get back to you asap Tjrm.

 Yotta (1147)    14 Mar 2024 18:50:33

Hmmm... I'm not sure what's causing this issue Tjrm.

Can you see the reCAPTCHA on the registration screen when you go to the following link?

https://chessconquest.com/v2/index.php?action=submitregister

 Yotta (1147)    14 Mar 2024 18:53:36

Could he perhaps try to register from his phone? Once registered he should be able to sign in from any other browser without the reCAPTCHA.

I saw it takes a while for the reCAPTCHA to load on my phone.

 tjrm (1317)    14 Mar 2024 19:00:30

Thank you for investigating. I will copy your note to him.

 tjrm (1317)    14 Mar 2024 19:47:25

Hope I have not caused issues here: I had missed your question about link. I do see recaptcha there, but .... 1) not seeing recaptcha was a different user, not me, and 2) going to that link in separate tab signed me out in original tab. Now I am seeing a different recaptcha (BritLink?), and a test on images for regular login, which certainly can be frustrating, and is why I worry about causing issues: others might also find that more involved recaptcha frustrating. Personally I wish you would revert.

 sorim (1173)    20 Mar 2024 03:00:41

It frustrates to be traced everywhere by Google.

 
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