TammieM3ENF (675)    19 Sep 2023 11:51:45

Two of my games have a red clock next to the name of my opponent. My only option is to resign, I'm assuming they've timed out? I don't know how to get rid of them. It was my opponent who didn't play in time.

 Yotta (1147)    20 Sep 2023 03:40:48

Could you please provide the game numbers? then we will take a look at what’s going on.

 AsiulaKoval (1079)    20 Sep 2023 07:01:41

Tammie is a friend of mine, so I have messaged her!

 TammieM3ENF (675)    20 Sep 2023 12:10:07

It's now three: 71328, 71343, 71327

 Yotta (1147)    21 Sep 2023 16:22:44

Hi Tammie,

We had a quick look at your games. The reason why you are unable to claim a timeout on these games, is because your opponent WhitemoonG is on vacation mode.

If you switch on vacation mode, your opponents cannot claim timeout victories against you. Each player receives 30 days per year of vacation time.

As soon as WhitemoonG returns from vacation, the games will resume again. I've also currently got a couple of games with him where I'm waiting on his return.

 TammieM3ENF (675)    22 Sep 2023 12:04:58

Ah, ok. Thank you. I saw the beach ball and thought it was vacation mode I just didn't understand the red clock.

 Yotta (1147)    23 Sep 2023 08:14:46

In hindsight the clock probably should not be red. Will fix this for us.

 Yotta (1147)    24 Sep 2023 10:33:29

Clocks where your opponent is on vacation no longer displays as red.

 TammieM3ENF (675)    24 Sep 2023 12:46:24

My four games with vacation mode have clocks that are red. I did refresh the page a few times.

 Yotta (1147)    24 Sep 2023 13:26:37

Will look into it Tammie and get back to you. Thank you for giving the feedback.

 Yotta (1147)    24 Sep 2023 18:07:10

We applied another fix to the clock colors, and the clocks should now no longer display red while opponent is on vacation.

 TammieM3ENF (675)    25 Sep 2023 11:57:33

Thanks Yotta, all seems fixed now! :)